Eden; all-around queer
stupid mutant furry
anime, cartoons, homestuck, video games, music, queer shit, tumblr culture, /v/ culture
maybe pones in the near future but season 3 was really lackluster and the brony community has been toxic since the ass end of season 2 but if i can get into season 4 when i finally get into it then maybe ill blog about pones again
after hanging out for a few hours, she had to go because her three kids were home from school ♥
This is one of those posts I hope never ever dies
TAKING A HAITUS I GUESS
net here is super fucking shitty and it takes goddamn forever for anything to load and even then I’m on a 10GB FUCKING LIMIT
basically what i’m trying to say is do not ever get HughesNet even if you move to a place where it’s all you can get just pester whoever’s closest until they bring their service out because that wait will be WAY BETTER THAN THE SHIT HUGHESNET IS
It’s kinda theraputic to see that the HughesNet tag is literally just people complaining. It’s all completely just too; HughesNet is utter shit and no one should ever fucking get it.
Part of me wants to apologize for my HughesNet spam, but I won’t. If I’ve stopped even one of my followers from paying these fuckers their extortionist prices, I consider that a win for me.
Also if anyone happens to have any idea how to get out of an Early Termination Fee please let me know ASAP okay thanks
The Internet is Dead to Me
I am stuck with HughesNet, which is easily the worst internet provider in America. 1 mbps download speed, $60 bucks a month (with a contract), and a 200mb download limited per day. It’s an archaic system that is only one step above dial-up. And here’s the kicker…it’s the only service available!
- All of the cable companies do not provide service to my address. Time Warner even has service on my street, but not at my address.
- No cell phone provider carries DSL in my area.
- AT&T’s old unlimited plan does not include tethering, and their best plan that does include tethering has a 5gb download limit per month (which is actually worse than HughesNet)
- My grandma lives on a farm further out in the country than I am, and she has Windstream!
This is incredibly depressing. In a world that has become increasingly digital, I can’t even watch Youtube videos at home.
HughesNet: Give Us Your Money, Because You Have No Choice
When people find out that you’re stuck using HughesNet, they will almost immediately empathize about your slow internet speeds. But the speeds aren’t the problem with HughesNet. I could handle letting my videos buffer, waiting for images to load, even my inability to play online games due to lag. The real problem with HughesNet is the part that they don’t mention in the commercials, the part that you don’t find out until you’ve run out of options and have to sign up for their service.
The HughesNet plan with the highest bandwidth cap, the one that costs $90 a month, caps your internet usage at 400MB daily. No, you did not read that wrong. 400MB. The only time that this cap is not in effect, and that it is possible to actually use the internet, is between the hours of two and seven in the morning. Hope you didn’t like having a healthy sleep schedule!
Oh, but it gets better. That daily cap? It’s specifically a 24-hour cap. Let’s assume that your cap typically refreshes at 11:00AM. You might think, then, that if you hit the cap at 10:00AM, you can just wait an hour to have usable internet again. Nope. If you hit that cap at 10:00AM, you must now wait until 10:00AM the next day before you can use your internet. But don’t worry! If you don’t want to wait the full 24 hours to get back online, you can just use one of their handy refresh tokens to get all of your bandwidth back immediately. They even give you a free one every month – or rather, 30 days since the last time you used one. After that, just give them $10 for every 400MB and they’ll refresh your bandwidth cap as much as you’d like.
That’s right. They are running their ISP like a goddamn Facebook game.
Then today, we get this letter in the mail. It’s okay if you can’t read the shitty picture, I will even translate it from it’s original language of Complete Bullshit.
What this letter says is that the $90-a-month internet you are already paying them for is shit. It is completely unreliable. It is almost guaranteed to go down – as we learned, when we had a bad connection and it was two weeks before a technician was able to come fix it for us. Not only that, but if you are out of your warranty period, they will not hesitate to charge you an arm and a leg for the privilege of allowing them to fix the shitty internet you are already paying them for. If you do not want to give them your firstborn child as payment when their service breaks – which it will! - then you can simply give them another $6 a month as insurance. They’ll still charge you $30 to fix it, but hey, it’s a small price to pay for service like this, right?
So, for $96 a month, they will not only provide you with terrible internet, they will also charge you slightly less to fix it when it breaks instead of continuing to charge you for a service you are unable to use.
They are running a protection racket on their internet services.
Perhaps the worst part about this whole thing is that we can’t just switch to a different ISP. We don’t have a different ISP. No one, anywhere, has ever used HughesNet that has not been forced to. Dial-up in our area charges long-distance. We can’t just move for the sake of internet service: our family has lived on this land for a century, and my grandmother has every intention of living here for the rest of her life. She can no longer safely live on her own, and her bills are too high to be able to afford a live-in nurse. We can’t just not have internet: the majority of my mother’s income currently comes from eBay sales.
I’ve tried asking Charter Cable if they can bring us internet, but the customer support representative I spoke to says that running the cables to our address would cost Charter $73,000. There just isn’t enough demand out here in the middle of nowhere, and there probably never will be. I’ve asked CenturyLink if they can bring us DSL – we are currently about a half mile out of range of their existing network – but they’ve given me only vague responses about looking into our area. We’ve even asked Lighthouse, our local ISP – but being local, they don’t have to budget to take the costs upfront for future gains.
For now, it seems like my only option is to continue bothering CenturyLink customer service until they bring me real internet just to shut me up. And HughesNet can shove their $6 protection plan right up their asses.
Hughesnet’s Definition of Customer Service
As some of you might be aware, I’m on satellite Internet. Specifically, I’m with Hughesnet. (Before anyone says anything, we have absolutely no alternative ISPs where we live. Trust me. We’ve been checking rather religiously over the last four years. It’s either Hughesnet, WildBlue (which is somehow worse), or dial-up.) Hughesnet has a real record of hit-and-miss service, but lately, it’s been exceptionally spotty. Usually, I’m alright with the little hitches here and there. When I started encountering an error with Tumblr a few months ago, I found a solution to the problem and kept with it. However, the problem came back, so I not only used the same solution to fix it, but decided it was time to talk to Hughesnet themselves about it.
So, about a month ago, I posted a thread on the official Hughesnet forums titled “Tumblr and TurboPage Function” which detailed a problem I’d been having with Tumblr when my TurboPage Function was enabled. Long story short, with TurboPage on, Tumblr would log me out when I tried to ask a blog a question. The response I got back, as you can see, was not exactly satisfactory.
After a month of on-and-off responses, they basically tell me “You should probably upgrade!” My question? Why? Why should I upgrade when my current service, up until the last year or so, has been acceptable? Why should I upgrade to something that may be superior performance-wise, but vastly inferior in the long run? Why should I upgrade? So your engineers won’t have to deal with my problem?
As I said there, I realize that Katie is just “doing her job” and trying to push the new hardware to people, but you know, not everyone is going to want to upgrade. And as I also said, not everyone can upgrade. I know I certainly can’t. Do they know that? Probably not. But telling me the simple solution to my problem is to upgrade certainly is not going to instill me with confidence in my company of choice.
HughesNet: That’d Be One Hell Of A Bill
Someone told me today that I shouldn’t complain about HughesNet. “At least you have internet access. You shouldn’t be mad.”
Let me explain something:
Those of you who don’t live in the middle of nowhere probably don’t know about the struggles of having satellite internet.
When we moved here, after our house fire, our only options were dial-up internet or HughesNet. I started with dial-up as I just couldn’t justify the added expensive of HughesNet at the time. I quickly grew incredibly frustrated with it and switched to HughesNet. We signed a 2-year contact on 11/05/2010.
I’ve grown used to the outages during storms, light rain, a friggin’ whisper of the wind blowing - I’ve accepted it all, and with silence. It’s all a part of having satellite internet.
Our package cost $59.99 a month. Plus hardware rental - $9.99 & express repair - $6.95. Our basic bill, including tax, is $77.55/month.
With our package, we get 250mb/day of bandwidth. If we don’t use it all one day, it will roll-over to the next day up to a maximum of 500mb. HugheNet also has a “free download period”. During this time, you are supposed to be able to do all your updates and such without it going against your bandwidth.
Since at least 12/25/2012, this has not worked for us. I’ve contacted support MANY times via chat. They were understanding of my frustration, they gave me free restore tokens (you use restore tokens to raise your bandwidth back up to 250mb if you exceed your allowance). They’ve even given me money off our bill each month for the next three months.
I really would appreciate all that, if it even made up for what I’m spending (or would be spending if I downloaded what I need to) on extra restore tokens.
Restore tokens are 3/$12.50 at the best value. Each one takes you back up to 250mb. On an average night, when the free download period was working, I would download probably somewhere between 1-2G of stuff. Without the free download period, that would take (assuming I hadn’t used ANY bandwidth that day) at least 8 restore tokens per night. Say I didn’t care and just kept going, getting restore tokens, using them, getting more - I’d add a total of $1000 to my next bill! (8 tokens a night, assuming a 30-day month, assuming buying in bulk packs of 3).
Now tell me that I’m wrong for being mad.
1/3380 older »
If you ever have a choice between using HughesNet and not using HughesNet, do not use HughesNet